8 Common Reasons Why Your Garage Door Won’t Work

Automatic garage doors are a convenience that not many people think about these days. We only stop to think about how nice they are after they’ve stopped working. That’s because a garage door becomes a colossal pain to deal with once it no longer opens.

There are many reasons why your garage door might have stopped working for you. Fortunately, many of these underlying issues have easy fixes. This guide explores the many reasons why your garage door may have stopped functioning correctly and what you can do to handle each issue.

The Transmitter Remote Died

In many instances, if your garage door suddenly stops working, the issue likely has to do with the transmitter remote. These devices don’t need much energy to function, but they do need a little. If the batteries die, you won’t be able to open your garage door until you replace them. The replacement batteries you’ll need will vary depending on the type of transmitter you own, but switching them out is usually pretty easy.

If new batteries don’t do the trick, the remote itself might be dead. If you know your receiver’s brand, you can probably find a replacement transmitter remote that is compatible with it. If you don’t know this information, you can buy a universal remote that will link up with almost any type of garage door opener.

The Transmitter Receiver Isn’t Working

Before buying a new transmitter remote, you should check the receiver to ensure it’s still working. Sometimes, the receiver works fine, but it can’t receive a signal due to being blocked by a wall, car, or some other large object. You’ll want to make sure the antenna for the receiver is hanging down in a spot that’s clear of all obstacles.

If the antenna is damaged or the receiver just won’t pick up the signal, the whole unit might be fried. Fortunately, you won’t need to replace the entire door; however, you will need a new transmitter receiver and remote. Once you replace those components, your garage should go back to normal.

There’s a Problem With the Photo Eye

Another common issue that keeps garage doors from moving occurs when something blocks the photo eye. This invisible sensor keeps the garage from closing on something or someone. Even though this is a great safety feature, it can be annoying if something keeps falling in front of the photo eye. Usually, a child’s toy or piece of gardening equipment will be to blame. Keeping the areas clear near each eye should fix the issue.

But even if the photo eye is clear, it could still be the cause of issues if it’s bent out of shape. The eyes need to line up to work properly. Luckily, these components are easy enough to bend back into place, meaning this is another easy fix for you. However, if the photo eyes are completely broken, you’ll need to replace them.

The Track Is Bent Out of Shape

Other components that can become bent out of shape are the tracks that the garage door rides on. If you catch this problem early on, you can probably fix it yourself by loosening the screws and bending the track back into place. If you notice the door making a grinding or rubbing noise or jittering as it moves, you still have time to fix the issue on your own. If the garage door no longer moves at all, you’ll need to call a professional to fix or replace the broken track.

The Springs or Cables Are Broken

One of the worst reasons for your garage door to stop working occurs when the springs or cables that control it break. Let’s start by looking at the torsion springs. These are the main components that raise and lower your garage door. If one of them snaps, the door won’t go anywhere. You’ll know when these springs break because it will be quite loud. Some people describe the noise as similar to the sound of a firecracker going off.

If the issue comes from the tension springs or cables, the door will still open fine, but it will slam closed every time. Even though the torsion springs also play a role in closing the door, the tension springs are responsible for making the process gentler. If the torsion springs don’t have this extra help, they’ll be much more likely to break.

Regardless of which sets of springs or cables snap, you’ll need a professional garage door replacement team to come over and look at the issue for you. They will let you know if any of the components are fixable or if you’re better off replacing the entire system, which is usually the case for these types of damages.

The Disconnect Switch Was Turned On

A garage door may also stop working if the disconnection switch is enabled. All garage doors have this feature in case the home loses power, and the homeowner needs to open the garage. This switch allows you to manually move the door without messing up any of the automatic components. However, if this switch was activated accidentally, your door won’t go anywhere. Simply turning the switch back off will remedy the issue.

The Garage Door Is Locked

Another problem that isn’t too common but is easy to fix is figuring out whether someone manually locked the garage door. Many people forget that this is a possibility since the feature rarely gets used, but it is possible to lock a garage door. And, of course, a locked garage door isn’t going to open. While not all modern garage doors can lock, most older ones can lock with an exterior handle. If you notice that this is the issue, unlocking the handle should return functionality to your garage door.

The Settings Are Misconfigured

While most of the issues mentioned here have to do with the door not opening, this one has to do with it not closing properly. When you first set up your new garage door, you must set the door limit so that the system knows how far to move the door in order to close it. If this setting wasn’t configured or entered correctly, the door might try forcing itself through the concrete.

Obviously, that would break the internal components, so most systems will stop forcing the action and reverse directions, leading the garage door to close and immediately reopen. If this happens, you must reset the dials that tell the garage how far to close. You might need to do some remeasuring, but this issue should be easy to fix.

8 Common Reasons Why Your Garage Door Won’t Work

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Doris Perry
Doris Perry
21:10 22 Feb 25
These guys went way above and beyond. Not only did they install my door in frigid temps, they helped me shovel snow and move stuff to be able to get to the door. They even got my snowblower out for me. They were incredible and very kind.
Robert McFarland
Robert McFarland
18:12 22 Feb 25
Devon is a very conscious worker and did an excellent job while replacing the springs on our garage door. Would recommend him and Doors of Pontiac to anyone in need of a garage door repair. Great jon Devon!!
Patrick Harris
Patrick Harris
15:46 22 Feb 25
Excellent service Quick and Prompt Great Technion!
KG welsh
KG welsh
20:49 21 Feb 25
Lauren Mendelson
Lauren Mendelson
16:16 20 Feb 25
All done perfectly perfect!!
cindy young
cindy young
01:47 20 Feb 25
Very nice, Efficient polite and very informative
Matt Steyer
Matt Steyer
21:46 19 Feb 25
A+. COULDN'T HAVE BEEN SMOOTHER
Jim Daves
Jim Daves
21:21 19 Feb 25
Both techs were professional and great at there job! Very easy going and answered all my questions I had. I will be using them again.
Gail Marien
Gail Marien
01:55 19 Feb 25
Technician was experienced, efficient and succinct in explaining issues with the door.
MRS Poehlman
MRS Poehlman
22:04 18 Feb 25
Al is a true professional and a great servicemen. Very knowledgeable at his craft and helpful. I’m glad he was there to demonstrate how insane I was to think I could have tackled this project myself. I hope I do not need to call for service soon, but if I do, I hope it’s Al. I will enthusiastically recommend Doors of Pontiac to any and all that need your help.Cheers!Andrew Poehlman
C ETHERLY
C ETHERLY
20:39 17 Feb 25
Professional, Quality Products and budget friendly.
BarryCheryl Shelton
BarryCheryl Shelton
19:50 17 Feb 25
I left an after business hours recorded message on Saturday afternoon, received a call from the office first thing Monday morning and tech Al Demings arrived at my residence by noon. My garage door was not sealing properly resulting in snow and ice getting into my garage creating a slip and fall hazard.. Al determined it was an issue related to the installation of a new unit I had put in last summer and the repairs were covered under warranty. I can't say enough about the response from the company in the professionalism of Mr Demings!!👍👍
Jody Shaw
Jody Shaw
14:18 16 Feb 25
Replaced our Church Main entrance door and concrete sill. Work was accomplished just as they said and on the time schedule promised.
Shiva P
Shiva P
01:34 16 Feb 25
Technician, Keaton, came to our home on time, fixed garage door problem by replacing springs. No issues. Our garage door used to have squeaking problem, he fixed that one as well. Great job. Thank you.
Randal Goodson
Randal Goodson
22:00 14 Feb 25
Great Job! Thanks!
Gregory Roche
Gregory Roche
13:48 14 Feb 25
Very good work
Kim Scriver
Kim Scriver
22:34 13 Feb 25
Cindy Burgess
Cindy Burgess
22:27 13 Feb 25
Al was amazing. Great customer service!! So friendly and knowledgeable. Completed job within 1/2 hour and insured that I was comfortable operating everything. Will definitely use again and refer friends. Thanks so much.C. Burgess
Margaret Tishkowski
Margaret Tishkowski
15:22 13 Feb 25
Excellent service and would recommend them
Gabrielle Lima
Gabrielle Lima
15:11 13 Feb 25
Lifesaver!! Fast response- Fixed everything. Highly recommend.
Alvin Jackson Jr
Alvin Jackson Jr
00:11 13 Feb 25
I had The Company Doors of Pontiac come out today to install a screen door on my front door, and I couldn’t be more pleased with the entire experience. From start to finish, they provided exceptional service. The installer, Randy, was an absolute joy to have—professional, friendly, and highly skilled. He arrived on time, worked efficiently, and ensured everything was installed perfectly. The quality of the door and the workmanship exceeded my expectations. I truly appreciate their attention to detail and commitment to customer satisfaction. I will definitely be working with them again in the future. Highly recommend!
Steven Ingrao
Steven Ingrao
19:53 12 Feb 25
DENNIS ANGRISANI
DENNIS ANGRISANI
17:21 12 Feb 25
Fast and experienced Worker🙏🙌👍👏👏👏💯 THANK YOU
Bernice Wendorf
Bernice Wendorf
16:10 12 Feb 25
Doors of Pontiac ,a fantastic company for fast service. The service gentleman was awesome, friendly,kind. We even got a senior discount, keep up the wonderful service and company.
kelli morrison
kelli morrison
15:09 11 Feb 25
I will definitely be calling Doors of Pontiac for any future garage door needs. They sent a technician out the day after I called, and this was not an emergency. Keaton was extremely courteous, professional and just a nice guy. He arrived early for our appointment and had our issues fixed quickly for a reasonable price. I would highly recommend Doors of Pontiac, it was really a pleasure to do work with them.
Paul Soave
Paul Soave
22:43 10 Feb 25
Fastest major service from a commercial door repair company I have experienced in many years.
Joanne Franklin
Joanne Franklin
17:37 09 Feb 25
Jill Remer
Jill Remer
17:22 08 Feb 25
Lauren Watkins
Lauren Watkins
16:25 08 Feb 25
Every time we call Doors of Pontiac we’ve gotten great service. Al fixed our door today and went above and beyond to give us maintenance tips to help us save money and keep from having to call them any more than needed. Awesome customer service!
Paul DelGiudice
Paul DelGiudice
11:05 08 Feb 25
Great service
Rob Vibbert
Rob Vibbert
22:03 07 Feb 25
Keaton arrived on time and quickly diagnosed the problem. A very nice and personable young man.
JASON ROSEN
JASON ROSEN
21:40 07 Feb 25
Bob Marin
Bob Marin
02:26 07 Feb 25
The young man did a great job, while my door refused to cooperate
Mike Melkonian
Mike Melkonian
15:51 06 Feb 25
Great, professional work * reliable service!
Carlotta Quince
Carlotta Quince
19:59 05 Feb 25
My experience with Doors of Pontiac was stellar! On the first visit (of two), Tech Andy arrived promptly to assess damage to my garage door. In no time, he explained clearly what needed to be done; made the repair; and reinforced the door's framework from the inside out. I also purchased a much needed backup garage door opener for a good price in the same visit. Kudos to Andy for his proficiency and professionalism! In setting up this visit, kudos also to Office rep, Yvette, whose caring, courtesy, and professionalism in taking down my concerns over the phone was palpable and made me look forward and relieved to seeing Andy show up at my door! For visit two, Office rep Staci Q was very effective in listening to my concerns and forwarding pics to Tech Bob prior to his arrival; to give him a solid "heads-up". While a door replacement seemed imminent, Bob demonstrated master craftsman skills and repaired the door and door locks to work as good as new! And for a price you can't beat! This company is the one to call when you need help with garage doors or ANY other doors in my opinion! Keep up the good work!And thank you.
Lynn Hartung
Lynn Hartung
18:49 05 Feb 25
Doors of Pontiac installed a new garage door opener for me on Feb 4, 2025. Their service was outstanding, starting with a service person coming to my home the same day I called for help because my garage door opener was not working. It was determined that I needed a new opener and we scheduled an installation appt for 2 days later for a new opener to be installed. The installer, Alfred Demings, was very knowledgeable and explained to me in great detail how the new opener functioned, the warranty, and even how to lubricate the door track and wheels. He was very professional and was very neat and tidy!
Jeff Shelton
Jeff Shelton
17:43 05 Feb 25
Cynthia Tharp
Cynthia Tharp
17:04 03 Feb 25
Jackie Vermilya
Jackie Vermilya
19:52 31 Jan 25
Dan did an amazing job on the installation
KIm HUdel
KIm HUdel
15:40 31 Jan 25
Keaton did a great job on our garage door. I definitely use Doors of Pontiac again.
Robert Bazzi
Robert Bazzi
21:48 30 Jan 25
Thank you Al! Had an amazing service call today to fix my garage door [broken spring]. Doors of Pontiac had a same day appointment available. [Incredibly convenient] Al Demings was very professional and thorough, explaining what he was doing while providing excellent maintenance tips/tricks for my garage door. Great service, great technician, great company. Highly recommend and will be following up for replacement entry door. 😃
Dawn D'Angelo
Dawn D'Angelo
18:46 30 Jan 25
L Coleman
L Coleman
21:35 29 Jan 25
Keaton did a fantastic and fast job installing my new garage door cables
Katy Kellar
Katy Kellar
21:19 29 Jan 25
Devon came out on a Saturday a couple weeks ago and helped my Grandmother get her door working for a reasonable price. We were worried because other companies quoted us nearly double what he told us. He assured us that we were in good hands and got the job done within an hour. We are more than happy with the office staff and Devon W! Will highly recommend to family and friends!
Brieann Rampart
Brieann Rampart
20:58 29 Jan 25
Had a great experience with Devon. He was very informative, honest and polite. Would definitely recommend him.
Beverly Orndorf
Beverly Orndorf
20:30 29 Jan 25
Dan was informative, kind, and knowledgeable. He did more than I expected. He manually lowered the garage door and locked it. Very helpful. God Bless him.Devon was a great worker! He also was kind and had good manners. He got right to work and finished earlier than plan. The result was perfect. God Bless him.
Billie Pambid
Billie Pambid
19:10 29 Jan 25
Fast response. Service was great, service man friendly and nice. So far working well
Linda Johnson
Linda Johnson
15:13 29 Jan 25
Two Friendly hard working men working in the cold. Thanks
Darrell Woodard
Darrell Woodard
20:55 28 Jan 25
Last fall we contacted Doors of Pontiac about installing double storm doors on our entrance. The entrance had to be modified and custom doors ordered for the project. The quote was very competitive and reasonable for our project. When the doors were received, the modifications and installation went seamlessly - the personnel were on time, efficient and professional. However, at some point in the process, one of the door frames was scratched. I think some companies might have ignored the problem and hoped we wouldn’t see the damage. However, Doors of Pontiac acknowledged the problem and assured us that they would order a new frame to replace the damaged frame instead of trying to do a “touch up” to it. True to their word, they have now replaced that frame and the project is finished. We think the new doors enormously improve the look of our entrance and certainly help make our home more energy efficient at the same time. We are very satisfied with our experience and particularly impressed with the integrity this company exhibited throughout the process. We plan to replace a sliding door to our deck in the near future and Doors of Pontiac is at the top of our list to do that job. We are extremely pleased that Doors of Pontiac was recommended to us when we wanted this work done.
Pam Hayes
Pam Hayes
16:31 28 Jan 25
Garage door was not working properly. Al came the same day that I called. He was very professional and very nice. Told me and showed me what was wrong and went over everything with me. Excellent service.
kathryn albertson
kathryn albertson
20:08 27 Jan 25
Incredibly timely and professional service and repair. Devon was beyond helpful!
vera moore
vera moore
19:07 27 Jan 25
Harold was wonderful! very patient and nice. Harold took time to explain things to me. I told my daughters all a about him. Tha k you Harold!
Pamela James
Pamela James
15:53 27 Jan 25
Doors Of Pontiac always does a great job! They are fast and reliable . Fair prices.
Debra Duffina
Debra Duffina
00:53 24 Jan 25
Keaton was very helpful and he answered all my questions…thank you
Quincy Davis
Quincy Davis
00:27 23 Jan 25
My installer arrived prompt install efficient under circumstances due to weather extremely cold. While keeping a positive attitude I would highly recommend.
Wayne Johnson
Wayne Johnson
19:41 21 Jan 25
Devon did a great job. He even tuned up my door. Thank you.
Sai Zaman
Sai Zaman
16:17 21 Jan 25
Doors of Pontiac is used by my Homeowner's Association.January 3 - The garage door would no longer open or close mechanically. As it was a decade or maybe two old, it was beyond repair with the rollers coming off the rails and the chains rusted to copper. The Association covered the replacement in full and it was replaced by DoP, I appreciate the prompt work and professionalism by the service technicians. They're very knowledgeable and were welcoming of all questions I had.January 21 - The garage door opener was relatively the same age and would no longer allow the door to close properly. I personally had to pay for the out of pocket cost and am satisfied of the replacement. Again, I appreciate Devin W's promptness, punctuality, and professionalism.Their office customer service is great too. I would recommend DoP to my family, friends, and neighbors in the future.
Randi Murav
Randi Murav
14:59 21 Jan 25
I couldn’t get out of my garage and had to get to work. The service people rearranged their schedule to accommodate me and I and so grateful for their prompt response.
Jennifer Schroeder
Jennifer Schroeder
14:05 21 Jan 25
They are so quick and thorough . Everyone was so pleasant to work with, especially when they had to work in the bitter cold! We are so thankful for our new garage door!
Karen Leist
Karen Leist
22:46 20 Jan 25
Pontiac Door installed two openers for me. Did a great job and went out of their way to adjust and reset the doors. The installer did a great job and thank you again.
Michele Manzardo
Michele Manzardo
20:43 20 Jan 25
Eric Downey
Eric Downey
14:27 20 Jan 25
Very nice and knowledgeable service provider. Didn't try to sell me anything that we didn't need. I would definitely recommend using them for any garage door problems.
Tom Sesti
Tom Sesti
18:57 17 Jan 25
Had a great experience today! The appointment setup was smooth and Harold was prompt, effective, and went above and beyond!
Ellen Heider
Ellen Heider
17:13 17 Jan 25
Charles and Dylan were very skilled with putting interior double doors in when the drywall was not the most accurate. Again very professional and skilled gentleman. I really lucked out .
Michelle Foot
Michelle Foot
16:11 17 Jan 25
Al was excellent!! He was super efficient and professional. Would absolutely use Pontiac Door again!
Cindy DiCea
Cindy DiCea
15:34 17 Jan 25
Keaton was fast efficient and very helpful and friendly. Doors of Pontiac gave us a quick installation date and kept us well informed of their service.
Sue Goode
Sue Goode
18:38 16 Jan 25
Love the door and opener! Very professional, friendly. Would absolutely recommend! Thanks so much!
Richard Sotolongo
Richard Sotolongo
17:31 16 Jan 25
Very professional, fixed issue quickly, good as new.
JAMES MCINTYRE
JAMES MCINTYRE
15:01 16 Jan 25
John Newton
John Newton
22:28 15 Jan 25
Randy came out with an hour!!! He gave me a quote, then went to work finding the parts. Within three hours, they rebuilt my door with no gaps, no air and a stronger frame. Highly recommend! Thank you!!!!
Robert
Robert
20:37 15 Jan 25
T. V.
T. V.
19:40 15 Jan 25
My service tech was Harold J. EXCELLENT!! He was assisted with a new trainee who was also EXCELLENT. Very fast response time to fix and service my garage doors. Thank you!
Lori
Lori
18:37 15 Jan 25
Amazing job done by Keaton Pierson! Thank for the fast repair by Pontiac garage door repair! Thanks so much. I will be calling you for any future repairs for our garage door.
Rob And Dawn Mio
Rob And Dawn Mio
22:58 14 Jan 25
Need my receipt but fast service
Bronia Maiorano
Bronia Maiorano
17:03 14 Jan 25
Keaton was friendly, knowledgeable and efficient. I would recommend Doors of Pontiac to my family and friends.
Kirsten Greco
Kirsten Greco
16:38 13 Jan 25
Kevin Walsh
Kevin Walsh
16:48 10 Jan 25
Outstanding service and product!!
Teuta Mezinaj
Teuta Mezinaj
03:25 09 Jan 25
Debbie give me good deal and good job.CJ Upper Deck
Chris Hinson
Chris Hinson
01:18 09 Jan 25
Awesome! Quick and professional service!
Gordie Lindsay
Gordie Lindsay
03:40 08 Jan 25
Al our installer arrived earlier - was very pleasant, Professional and explained everything very thorough!5 Stars for Al
Martha Bouchard
Martha Bouchard
20:02 07 Jan 25
Very professional staff and service, beautiful and quality doors!
david bouchard
david bouchard
19:38 07 Jan 25
Pontiac doors have installed 2 exterior doors, repaired 2 exterior doors and installed 2 garage doors. We are very happened the professionalism of the service men and door products and I highly recommend them!
Jennifer Genuise
Jennifer Genuise
17:34 07 Jan 25
The problem with my garage door was fixed quickly!
leslie enloe
leslie enloe
16:35 07 Jan 25
Byron Cancelmo
Byron Cancelmo
23:06 06 Jan 25
Outstanding local business that genuinely cares about delivering exceptional results. The installation was flawless, and they kept me informed every step of the way with text updates, including a photo of the technician before arrival.Support your local businesses—they’re far better than dealing with big-box retailers and unknown installers! I absolutely love my new door and opener—it has a clean, modern look and operates so quietly. Couldn’t be happier!
Stacy Jeffery
Stacy Jeffery
23:14 04 Jan 25
Amazing response time and excellent tech!Would recommend anytime
Michelle Johnson
Michelle Johnson
17:10 04 Jan 25
Great customer service by Debbie and Keaton came out and was so personable and answered all my questions and repaired my broken spring in no time. Very affordable and quick response time. I am very happy!!
Tracy Miracle
Tracy Miracle
00:53 04 Jan 25
Steve Madaffer
Steve Madaffer
20:57 03 Jan 25
Great job!! Devon and Jacob was excellent.Very efficient and installed my garage doorTo perfection.
Mark Fogarasi
Mark Fogarasi
20:53 03 Jan 25
Karen was amazing. I hung up the phone with her because I ran out of patience. She went above and beyond, called around and found what I needed. Then she called me back. I didn't even know she was doing research for me. She found what I was looking for. A specialty door. Thank you so much!! I would refer this company and Karen to anyone.
Gillie and Arron
Gillie and Arron
16:21 02 Jan 25
Keaton of "Doors of Pontiac" installed our new garage door opener today. He was friendly, very professional ... and did an outstanding job! The ladies in the office were very nice and helpful when scheduling the service as well. We have done business with "Doors of Pontiac" several times and we are always pleased. 😃
Joaquin Collins
Joaquin Collins
02:04 01 Jan 25
wow where do i begin. Keaton Pearson is one of the most Knowledgable Technician I have ever delt with in any profession. Within Minutes Keaton knew the problem with my overhead door and offered a timely and affordable solution. I would recommend Keaton and Doors of Pointiac to anyone who needs their garage doors serviced. 10/10 work.
Nick
Nick
01:01 01 Jan 25
Highly recommend this place. Keaton came out to mine and my girlfriend’s place and was exceptional he had astonishing customer service. He had our new door up in no time. I wouldn’t recommend anyone but him!!
Shelly Maron
Shelly Maron
20:25 31 Dec 24
Debbie was very friendly and helpful- Thank you!
Karen Kubicki
Karen Kubicki
18:47 31 Dec 24
The Doors of Pontiac has professional staff, price fairly. Same day service on a Holiday!
David Hickey
David Hickey
17:34 31 Dec 24
Keaton from Doors of Pontiac did a great job installing the opener and the wall button. He was also very helpful with programming the car buttons and the phone wifi. So far so good opener is working well.
Callum Wilson
Callum Wilson
20:59 30 Dec 24
John Gabris
John Gabris
18:54 21 Nov 24
Had Michigan door out to fix an old garage door. There technician Justin showed up and was very knowledgeable. Fixed problem and ordered me a new door. He was great and a pleasure to talk with.
Reid Beyerlein
Reid Beyerlein
17:01 18 Nov 24
The people at Michigan Door are just awesome! Trustworthy and do excellent work! The only garage company that I will use!!! Thanks Michigan Door!
Andrew Gamalski
Andrew Gamalski
21:42 28 Mar 24
Donna Asp
Donna Asp
13:18 25 Mar 24
Joe
Joe
23:57 24 Mar 24
Barb LeMaigre
Barb LeMaigre
19:53 19 Mar 24
Focused sales, great recommendations. Install was Outstanding! Explained process, began tear out, install new, looks great. Gave 5 stars. No problems, no pressure sales, installed on time, and great quality.
Michael Caram
Michael Caram
13:20 22 Sep 23
Joe and an apprentice (Billy?) installed our new front door w/ sidelites yesterday. They removed and reinstalled an existing storm door as well. They were both polite, professional, efficient and did an excellent job. I was very impressed.Side note, Joe was very calm and understanding and a great teacher to his apprentice. As a sports coach to young kids, just listening to the way he explained everything was impressive. Not that Billy didn't understand, but having someone explain the reason for doing something so they actually learn the why is a great asset.
Brenda McGaughey
Brenda McGaughey
02:21 02 Apr 23
Mark Croteau
Mark Croteau
20:49 12 Oct 22
jacob Gebhart
jacob Gebhart
13:25 29 Jul 22
Mark is an exceptional and very down to earth guy. He is honest and will treat you with respect without pushing you into a sale. Anyone looking for new doors or windows should at least give mark a call and get a free estimate.
Tammie Jo
Tammie Jo
01:20 30 Jun 22
Mark came over for an estimate. It was the first time I’ve ever received the honest and up front approach to sales with no manipulation or overselling! He was very patient and respectful of with our many questions and very thorough with making sure we were quoted correctly. I would definitely recommend getting your work done through Doors of Pontiac - Livingston County and be sure to ask for Mark if you live in the area.
mark Croteau
mark Croteau
19:15 22 Apr 22
Heather McPh
Heather McPh
15:22 24 Mar 22
Great customer service! I was able to find everything I needed in one spot. they have a large variety of vinyl stop in many colors and even had a keypad for my garage door!
KK Marko
KK Marko
19:34 21 Mar 22
This place is great! Called and spoke with Vivian for service. She was quick and knowledgeable. A joy to talk to. Received same day service and the tech did a great job!My new "go to" for service. They also do entry doors as well. Highly recommend 👌
KK Marko
KK Marko
19:29 21 Mar 22
Great company. Very polite and knowledgeable. Had some garage door work done. Efficient. Will definitely call again
Michelle Anne
Michelle Anne
10:37 19 Mar 22
Stephen Rafferty
Stephen Rafferty
01:11 11 Nov 21
Donald Abbott
Donald Abbott
15:55 26 Feb 21
I have had dealings with this company. They have been great to work with. The staff really goes above and beyond the call of duty to make sure that their customers are taken care of.
Sue Zimmer
Sue Zimmer
18:02 17 Feb 21
Great service and professionalism. A pleasure to work with!
Vivian White
Vivian White
16:07 24 Dec 20
The company is super they've got an A.1 office manager the workers are courteous and we'll go the extra mile to help you very well pleased
Daniel Applefield
Daniel Applefield
13:22 24 Dec 20
Excellent work. Timely and professional. Great door company. The owner is very knowledgeable and stands behind his work.
Scott Levigne
Scott Levigne
13:12 24 Dec 20
Stephen Rafferty
Stephen Rafferty
12:11 24 Dec 20
New store in Brighton, so I thought I’d give it a try for some garage door parts, and they are so friendly and knowledgeable. Great quality products and value. I’ll be there again for service (my garage door springs have been on for many years, so they are probably almost due for an upgrade), and start dreaming about when I’ll visit them for a brand new front door!
Tom Lee
Tom Lee
03:11 06 Feb 19
The employees are very knowledgeable with many years of experience. They stock superior door sweeps, thresholds and Weatherstrip door stop sets.
Duane Barry
Duane Barry
18:17 30 Dec 18
I love this place, great products and amazing services everything from Windows, Entry doors, storm doors and garage doors, Even door walls, I can visit their store and purchase things off the shelf everything from garage door hinges, cables and rollers spray lube, door handles even that rubber weather strip on the bottom of my door, the one under my front door too, amazing services they get the job done, they'll come and replace my spring on my garage door at the same time do it complete inspection, their installers are professionals, for all those reasons i give five stars.
Michelle Anne
Michelle Anne
12:47 28 Dec 18
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